In these challenging times, some cities have suspended bus service. Durham has kept the buses running, which has provided crucial support to some of the city’s more disadvantaged communities. It’s also moved bus operators to the front lines of the battle to preserve the normal workings of the economy, while placing their personal safety at no small risk.

Bus ridership is down, and service and hours of operation have been cut back. While many customers are able to stay home or have found other ways of getting around, bus and paratransit van operators continue to work their shifts serving the remaining customers.

To protect bus operators and keep customers properly distanced, the City and GoTriangle have instituted fare-free, rear-door boarding. Some seats are marked unavailable, and operators can activate a "Bus Full" sign once 14 people are on the bus. The City of Durham is paying for operators of GoDurham buses and ACCESS vans to receive a 5% wage premium during the Stay-at-Home order.

Bike Durham appreciates the GoDurham operators and staff who are keeping the buses running during this time of crisis. #TransitIsEssential